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My medium format digital journey - Some comments on Phase One business model

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Article Index
My medium format digital journey
raw images for download
Where do I stand now
The experience
Color Profiles
Resolution Tests
Real World Samples
Color rendition
Dynamic Range
Moiré & aliasing
DoF and diffraction
More real world images
Three format comparison
Diffractio series
The lenses
The Bad News
Capture One or LR 4.4
Some comments on Phase One business model
The Ultimate Platform?
All Pages
Some comments on Phase One business model
Phase One works trough a dealer chain. If you have an issue, you can contact Phase One support, but it seems that any issue you have needs to be resolved trough a dealer. That approach has probably both advantages and disadvantages.

I have little experience with dealer network, but the experience I had this far has been positive. I contacted Phase one for part number for view finder masks for V-series Hasselblads, and support gave me the part number within hours. Once I contacted an accredited dealer I got the parts I needed swiftly and at a reasonable price.

Phase One is selling both backs and their raw converter. It seems that Phase One does not make all data available for other makers of raw converters. I am strongly opposed to this strategy. In my view, the photographer needs to have full ownership to all data and have the option to use any software. 

I would suggest that Phase One needs to support DNG (which seems to be the only open format) without discrimination. 

Last Updated on Thursday, 08 August 2013 12:38  


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